APPLAUSE & TESTIMONIALS

I don’t think we have ever had such consistent, excellent service from ANY medical provider as we experienced yesterday at this office. Every single person we encountered – from the moment we stepped in the front door – was friendly, polite, professional, thorough, and absolutely delightful. We walked out marveling at the experience. Would highly recommend!

Every single person I’ve ever interacted with at Synergy Periodontics and Implants is welcoming, kind, competent and does their very best to serve you well! Dr. Dounis is not only excellent at what he does, but practices his craft in the most warm and personable way, putting you at ease every step of the way! The doctors at Synergy give you their personal cell number so you can call them directly if needs arise post-op. Couldn’t ask for better care!

While I was not excited about getting an implant, my experience at this office was outstanding. The staff were knowledgeable and the environment is so positive. The doctor even checked on me the first night. Highly recommend!

They Truly Changed My Life!

I honestly can’t thank Synergy enough for everything they’ve done for me. For years, I struggled with issues that made me embarrassed to smile or even talk freely. My confidence was at an all-time low, and I felt hopeless about ever feeling good about my smile again.

From my very first visit, Dr. Dounis and the entire team made me feel comfortable and cared for. They didn’t just treat my teeth — they treated me like a person. They explained everything clearly, made sure I understood my options, and were so gentle and supportive through every step of the process.

The results are more than I ever imagined. I actually love my smile now — something I never thought I’d say! My friends and family noticed the difference right away, but the biggest change is how I feel inside. I have my confidence back, and it’s all thanks to Dr. Dounis and his amazing team.

If you’re looking for a place that truly cares and delivers life-changing results, go to Synergy. They don’t just fix smiles — they give you a reason to show them off again!

This is a medical practice business model that must be replicated. My personal experience was above and beyond excellence. An all-around aura of mindfulness, professionalism, and compassion. A genuine synergistic energy that is difficult to describe as an experience would be best. From the moment I walked into the office, I felt seen, heard, understood. The front office staff greeted me with smiles. Waiting to be seen was less than a minute. The experience that ensued after I was beyond the waiting room was a five star experience. Dr. Ntounis (Dounis) and his team were A++! Rachelle from his surgical team was the rockstar that guided me through the surgical procedure that Dr. Ntounis performed. Her calm demeanor, big and vibrant smile, attentiveness, awareness of my needs and preferences, and constant reassurance and check-in communications were outstanding. I was especially impressed with the flexibility of the staff that was available to respond to the needs of Dr. Ntounis during and throughout his surgical procedures. The care coordinator was so professional and thorough. Sarah, the surgical operations director set the tone for my encounter and her attitude, attention to detail, eye contact and excellent communication skills made it an A+ experience. I highly recommend Synergy for any of your periodontal and implant needs.

I have never had a more positive experience in any other medical or dental office! It honestly was a pleasure to be introduced to this incredibly, graciously skilled and pleasant specialist and his wonderful staff. My sincerest thanks to each of you!

What can you say about a dental practice that inspires confidence and comfort through lengthy and arduous therapy with the highest level of professional care, advanced medical and technical equipment and facilities, and a caring, friendly, even enthusiastic staff? I can say “Thank you!”

Though going to the periodontist as a teenager isn’t my idea of a fun weekend outing, I was very satisfied coming to this practice – they worked hard to make sure I was comfortable and not in pain (playing Pink Floyd during my operation!) and the treatment itself went smoothly. Highly recommend.

I can’t say enough good things about how well I was treated at this practice. The staff was professional, helpful & made me feel comfortable. The skill of Dr. Thanos Dounis was top notch. I felt no pain during my implant placement & he went above & beyond to see that I had a good outcome. I am very happy.

I just left From my last follow up appointment from having my implant put in. My experience at this office has been wonderful. The whole staff is pleasant and Makes you feel very welcome. I was always seen on time and never kept waiting. I highly recommend this practice and Doctor. They made this process much easier than I thought it was going to be.

I wish to sincerely thank Dr. Thanos Dounis for his attentive and kind care given to me yesterday for my implant. This was the first time I had this procedure and I was anxious about it. Dr. Thanos Dounis was personable and caring during my procedure and Dr. Thanos Dounis even called me last night to see how I was feeling. This call reassured me and reinforced that I had been given excellent care for this procedure. Thank you Dr. Thanos Dounis. I also wish to say that all the staff from Synergy were very professional and personable when setting up my appointment. Congratulations to this office team! Thank you very much Dr. Thanos Dounis!

I cannot find enough positive words to express my satisfaction with Synergy! I have a been a patient since the inception of this practice and have nothing but good to say! Dr. Thanos Dounis is kind, caring, friendly and he immediately put me at ease. However, he is also the ultimate professional and I always leave feeling like I have been seen by the best! My hygienist consistently checks on my comfort during cleanings and I feel like I am visiting a friend every time I come in. The icing on the cake is the front office staff who go out of the way to work with my crazy schedule for appointments and they do it all with a smile! Highly, highly recommend this practice!

I have been to this office a few times now and they are always fantastic!! Great doctors and staff!

Couldn’t have had better service from the first appointment to the follow-up. Very professional and friendly. Took the fear and apprehension out.

Outstanding team! They are very gentle and kind with their cleanings and surgeries. I highly recommend them!

Synergy, Periodontics & Implants Gold Medal. Well before you arrive at the easily found, parking-plentiful, ground floor office, the office staff ensures you are comfortable. Setting up the appointment, reviewing the treatment, and answering questions sets your expectations high. They are welcoming, smiling around, making eye contact, and genuinely interested in answering questions. In all my dealings with appointments and paperwork, I did not encounter any multitasking – when someone was speaking to me, they had my full attention. Thank you. You may begin to wonder why you have dreaded going to the periodontist. The reception area is comfortable and welcoming. You’ll notice the absence of chatter in the background – many wear the “whisper net” earphones and mics. That is only one of the several technological advances used by Dr. Ntounis’ office. The treatment area is sparkling white, has minimal equipment and furniture, and is surprisingly calming. I had two failed teeth that required removal and preparation for implants. Dr. Ntounis and Dental Assistant Kelly informed me every step of the way, and they finished on time two hours later. As I leave, everyone ensures I’m comfortable and have everything. I’m also handed a take-out serving of a flavorful soup for my evening meal. What a nice gesture. If you need periodontal work or implants (and I hope you don’t), Dr. Ntounis and his team will make you welcome, provide expert treatment, and ease your return to health.

I cannot begin to express how impressed I was with the service and care you provided to me yesterday. Even though I do not suffer from a fear of the dentist and I wore painful braces for a few years as a pre-teen, a tooth extraction gives one pause when one realizes what is being done. You all were kind, efficient and the teamwork was evident. Your outgoing personalities were also pleasant and added to the working atmosphere in a very positive way. I was bowled over when I was sent home with beautiful flowers and chilled soup. The thought that went into that aspect of customer service bespeaks an enthusiasm for the holistic approach to patient care. Congratulations! My mouth is sore but my spirit is refreshed! Thanks too to Amy who was incredibly efficient and helpful when taking care of the initial appt. paperwork and financial arrangements. Everyone I encountered yesterday at the front desk also clearly had the ‘esprit de corps’ at heart. Thanks you! The medical world isn’t usually like this!

The whole staff is very friendly and wonderful at putting their patients at ease. The reception you receive when you walk into the clinic is very warm and genuine. The waiting area is very modern and inviting and there is even a coffee bar and water bottles available. I was also pleasantly surprised at how affordable my procedure was, and since I do not have dental insurance, this was a great weight off my mind. I was informed in detail about the cost and what it covered and was even given a payment option. Dr. Thanos Dounis is wonderful! He explained everything he to me in such a way that I hardly had to ask questions about my procedures and he kept me informed throughout the process so I would know exactly what to expect at any given moment. He even called me later in the evening to see how I was doing! I have told all my friends and family how great this team of doctors and their staff is and I would definitely recommend Synergy to anyone who needs periodontal work.

I had known of a failing root canal for a while and had finally decided to do something about it in the fall of 2018. I scheduled an implant surgery for January 2019 with Synergy. On Christmas Day of 2018 I had another root canal suddenly and drastically fail. I called Synergy and they agreed to pull both teeth at the same time, saving me money and a second visit. Dr. Thanos Dounis was nothing but an utmost professional with humble confidence and a very warm, caring disposition. In fact, the whole staff their is terrific, warm, friendly and highly professional. I am now in the process of getting my crowns installed with my family dentist and when he looked at my X-rays he said that the implants were “perfect.” If anyone has the misfortune of a failing root canal or an infected tooth please consider Synergy, they will not steer you wrong and you will be in excellent hands. I thank Synergy from the bottom of my heart for their warmth and professionalism, and I am especially grateful for Dr. Thanos Dounis’s caring and sympathetic attitude, it really made a difference.

When you are going in for periodontal work that you are not looking forward to, the staff and Doctors make you feel at ease. They do everything to make you comfortable before and make sure that you are doing well after the procedure. They even sent me home with a large container of soup to help me over the next couple of recovery days. They respond quickly to phone calls and texts.

If your dentist has suggested a periodontist, I highly recommend Synergy Periodontics! Five years ago, I had gum disease so bad that I had teeth that were falling out of my mouth. I was “rescued” by Dr. Thanos Dounis. He is an excellent oral surgeon, compassionate individual, and is very, very good at communicating what is required to get back to good oral health. The entire staff has been most excellent in helping me to maintain a healthy smile!

Very friendly and competent staff, and Dr. Pitman and Dr. Thanos Dounis are skilled and accomplished periodontist. I also learned new and better preventive care skills.

I am a horrible dental patient, but I found the staff at Synergy very comforting, kind, professional and efficient. I highly recommend this practice for anyone who needs some type of oral surgery.

This office and staff is the best. They are very accommodating and super easy to work with. They are very detailed and make you feel right at home!

Going to Synergy was such a relaxing, informative visit. The entire staff is extremely friendly and professional. Dr. Thanos Dounis was very informative and explained every part of the appointment, making sure that I understood all that was happening and what it all meant. I would highly recommend coming here.

This is the most professional medical or dental office I have ever been associated with. Dr. Thanos Dounis’ attention to detail, skill, and engagement combined with the kindness and courtesy of the entire staff really set this practice apart. They have earned my complete confidence and respect.

This past week, I “graduated” from your services as my implant procedure and journey is coming to a close. I did want to thank you all for such a wonderful experience in the dental chair. I’m not one that minds dental procedures, but you all blew me away with your vision of customer care and how it is engrained in absolutely every member of your staff to care for your patients from the time they set foot in your office. Every single person was kind, supportive, active listeners, service oriented, and desired to help. I’ve always appreciated it so much when my doctors and their staff simply communicate what is going on, because although the item may be familiar to you as you work in the field every day, to the patient who is (hopefully) not in the chair that often, it is unfamiliar and new to us. It was so helpful and re-assuring just to be given even the smallest bit of information about the activity surrounding my procedure. Even instructions such as “turn to the right” or “you’re gonna step down” are so helpful to someone who isn’t familiar with your facility. Allowing me to choose my own music on the “big day”, and the soup you gave me to fix at home when I was leaving were pleasant surprises as well. Both were a first for me when visiting any medical facility. Every detail is important to your team. Amazing. I’ve told several people that getting my implant was “a piece of cake”, giving evidence not just to your service-oriented vision, but also to how well you all understand the work of your hands and are experts in your field. I hope you all know how unique this is within the marketplace. It’s what the world needs more of. I’m so very grateful. And I’m so very glad that when I needed a service like this, I was blessed to be able to go thru the journey with you. I sincerely thank you. Please keep doing what you are doing. For the people that come your way, it means more than you may ever know.

Literally the nicest people you’ll meet. So nice it makes me uncomfortable because I don’t really like talking about myself that much. Super trustworthy and they explain every step of the process as they go. Dr. Thanos Dounis is charismatic and he really does have the patient’s best interest in mind.

I am very pleased with Synergy. Great service from the friendliness at the desk to the thoroughness of the hygienist and doctors. Thank you for keeping me on track with great advice and great information.

My name is David this place is one of a kind! I went In today a couple minutes late, made coffee with there keurig for clients. Jenny walked up to take me back I apologized and she said no please make your coffee! They play whatever music you like during your procedure. Dr. Thanos Dounis makes sure there is 0 pain, place is like you’re at home!!